Última actualización 8 de julio de 2026
Key finding
Overall, there was a substantive but nonsignificant decrease in the average CAHPS score over the 6-month trial period (−2.6; P =.11).
This study examined the effects of an adaptive mobile health texting intervention on patient-provider communication ratings. Results indicated a nonsignificant decrease in CAHPS scores over six months.
Quick read
The essential study design details in one scan.
EvidenceScore™
Moderate
Study type
RCTs
Follow-up
Medium-Term (3–12 mo)
Risk of bias
Some Concerns
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Plain-language summary
A plain-language read of the study’s main message and where it applies.
Study focus
This study examined the effects of an adaptive mobile health texting intervention on patient-provider communication ratings. Results indicated a nonsignificant decrease in CAHPS scores over six months.
Understanding how mobile health interventions affect patient perceptions of communication is crucial for improving healthcare delivery. Effective communication is linked to better patient outcomes, and this study highlights the need for further exploration of how technology can be leveraged in this area.
The decrease in CAHPS scores was not statistically significant. The study may have limited generalizability due to the specific population sampled. Potential confounding factors were not controlled for in the analysis.
Published in
Publication details and source links for this paper.
Lynn L, Marvyn RAA, Adrian A, Courtney RL, Lorraine B. Examining the Impact of an Adaptive Mobile Health Texting-Based Intervention on Patient Ratings of Communication with Health Care Providers. JMIR mHealth and uHealth. 2025;13:e64296. doi:10.2196/64296
CAHPS scores decreased by -2.6 points, indicating a decline in patient satisfaction.
The decrease in CAHPS scores was nonsignificant (p=0.11).
No significant differences were observed between the intervention groups.
Evidence network
Understand where this research contributes within the broader evidence network.
This study contributes evidence to Exercise therapy and Patient-reported health care communication assessed via CAHPS scores.
This study contributes evidence to
Primary intervention
Exercise therapy
Primary outcomes
Primary intervention
Intervention and outcome relationships this study adds to the evidence network.
Editorial context
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Evidence network role
This section describes how the study fits into the current evidence network. It does not determine whether an intervention works on its own.
0
Related topics
1
Evidence pairs
0
Related studies
Core evidence
The primary outcomes reported in this study.
Exercise therapy → Patient-reported health care communication assessed via CAHPS scores
Exercise therapy → Patient-reported health care communication assessed via CAHPS scores
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Relationships organized using the Dediabetes Evidence Intelligence™ framework.
This study contributes to evidence on Exercise therapy and Patient-reported health care communication assessed via CAHPS scores.
This study contributes to the evidence on the following intervention-outcome relationships.
Physical Activity
Curated evidence collections and hubs this study is part of.
All studies on Exercise therapy
Contributes to Exercise therapy evidence base.
All studies measuring Patient-reported health care communication assessed via CAHPS scores
Measures Patient-reported health care communication assessed via CAHPS scores as a key outcome.
Latest published studies
Published within the last 2 years.
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1 results
1 results
1 results
Generated from the study's connected evidence using Evidence Intelligence™.
Current evidence does not show a clear benefit of Exercise therapy for Patient-reported health care communication assessed via CAHPS scores.
ConsistencyScore™: Consistency cannot yet be determined from the available evidence.
Ranked evidence signals
Patient-reported health care communication assessed via CAHPS scores
EvidenceScore™ Emerging | EvidenceScore™ 59.0 | neutral | ConsistencyScore™ Unclear | 1 study
Why this answer: This answer is based on a single supporting study.
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