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Research Summary
Analyzed using Evidence Intelligence™

WhatsApp self-care education may improve HbA1c and daily self-care in women with type 2 diabetes

Last updated May 29, 2026

Key finding

In this 3-month pre-post study, a nurse-led instructional WhatsApp group was linked with better diabetes self-care scores and a moderate drop in HbA1c among women with type 2 diabetes.

This study followed 62 women with type 2 diabetes in Saudi Arabia during a 3-month WhatsApp education program. Self-care scores improved across all measured areas, and average HbA1c fell from 8.61% to 7.92%. Because there was no separate control group, the size of the true intervention effect remains uncertain.

Quick read

Study at a glance

The essential study design details in one scan.

EvidenceScore™

Low

Study type

non-randomized clinical trial (non-RCT or NRCT)

Follow-up

Short-Term (≤3 mo)

Risk of bias

High Risk

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Plain-language summary

What this paper says

A plain-language read of the study’s main message and where it applies.

Study focus

In this 3-month pre-post study, a nurse-led instructional WhatsApp group was linked with better diabetes self-care scores and a moderate drop in HbA1c among women with type 2 diabetes.

Published in

Journal Reference

Publication details and source links for this paper.

Alhazmy RS, Khalil AH, Almutary H. Effects of an instructional WhatsApp group on self-care and HbA1c among female patients with type 2 diabetes mellitus. PLoS One. 2024;19(9):e0305845. doi:10.1371/journal.pone.0305845

Main Effects

↓ HbA1c changed from 8.61% to 7.92% over 3 months

↑ Total diabetes self-care score improved from 96.35 to 132.10

↑ Self-care domains improved across diet, exercise, monitoring, adherence, follow-up, and foot care

Evidence network

How this study fits

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Evidence Context

This study contributes evidence to Instructional WhatsApp group for diabetes self-care and Diabetes self-management behaviors, HbA1c.

Primary intervention

Instructional WhatsApp group for diabetes self-care

Primary outcomes

  • Diabetes self-management behaviors
  • HbA1c

Evidence relationships

Intervention and outcome relationships this study adds to the evidence network.

2
Evidence pairs
2
Relationships
4
Evidence topics
contributes_evidence

Editorial context

Why this study matters

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Evidence network role

This section describes how the study fits into the current evidence network. It does not determine whether an intervention works on its own.

Moderate contributionModerate confidenceNetwork score: 72

4

Related topics

2

Evidence pairs

474

Related studies

High relevance in at least one topic

Why it is useful

  • Contributes to 2 evidence relationships
  • Includes primary outcome data
  • Uses a randomized study design signal
  • Linked to 4 direct semantic evidence topics

Topic contributions

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

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Primary evidence

Evidence topic

Diabetes Self-Management Education

matched_intervention_and_outcome

Related evidence

Evidence topic

Diabetes Technology

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Core evidence

Study findings

The primary outcomes reported in this study.

Diabetes self-management behaviors

Instructional WhatsApp group for diabetes self-care → Diabetes self-management behaviors

Instructional WhatsApp group for diabetes self-care → Diabetes self-management behaviors

Evidence Intelligence™
EvidenceScore™
67
Moderate
ImpactScore™
77
Positive
ConsistencyScore™
100
consistent
Supporting studies: Based on 2 studies
Add to Evidence Tracker

HbA1c

Instructional WhatsApp group for diabetes self-care → HbA1c

Instructional WhatsApp group for diabetes self-care → HbA1c

Evidence Intelligence™
EvidenceScore™
65
Moderate
ImpactScore™
79
Positive
ConsistencyScore™
100
consistent
Supporting studies: Based on 2 studies
Add to Evidence Tracker

Evidence Library

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evidence suggest

Evidence Suggest

  • A structured WhatsApp education workflow was linked with improved self-care scores in this cohort
  • HbA1c showed moderate improvement over the intervention period
  • Without a control group, causal certainty remains limited
who this applies

Who this applies to

Adult women with type 2 diabetes

keep in mind

Keep in Mind

Findings come from a pre-post design, not a randomized trial

between the lines

Between the Lines

  • No randomized or parallel control group
  • Single-site sample of women only
  • Small final analyzed sample (n=62)
  • Short follow-up and no long-term durability data

Evidence Library

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Connected Evidence

Explore related studies, evidence collections, and research questions.

Relationships organized using the Dediabetes Evidence Intelligence™ framework.

This study contributes to evidence on Instructional WhatsApp group for diabetes self-care and Diabetes Management Self-Efficacy, Instructional WhatsApp group for diabetes self-care and HbA1c.

Related evidence relationships

Explore in Evidence Explorer

This study contributes to the evidence on the following intervention-outcome relationships.

Questions answered by this study

Generated from the study's connected evidence using Evidence Intelligence™.

Does Instructional WhatsApp group for diabetes self-care improve diabetes self-management behaviors?

Moderate Evidence

Instructional WhatsApp group for diabetes self-care may improve Diabetes self-management behaviors.

ConsistencyScore™: Results are consistent across studies.

Ranked evidence signals

  1. 1

    Diabetes self-management behaviors

    EvidenceScore™ Moderate | EvidenceScore™ 67.3 | moderate positive | ConsistencyScore™ Consistent | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Population details are unavailable.
1 supporting studyUpdated: Jul 2026

Does Instructional WhatsApp group for diabetes self-care improve HbA1c?

Moderate Evidence

Instructional WhatsApp group for diabetes self-care may improve HbA1c.

ConsistencyScore™: Results are consistent across studies.

Ranked evidence signals

  1. 1

    HbA1c

    EvidenceScore™ Moderate | EvidenceScore™ 65.3 | moderate positive | ConsistencyScore™ Consistent | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Population details are unavailable.
1 supporting studyUpdated: Jul 2026
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