Research Summary
Analyzed using Evidence Intelligence™

Text Messaging Improves Diabetes Management

Key finding

Mean change in HbA1c values from the initial appointment to follow-up was -0.77 (S.D. = 2.31, P < 0.02).

A pharmacist-driven text messaging intervention was studied to improve diabetes self-management in uninsured patients, resulting in a significant reduction in HbA1c levels.

Evidence strength

Moderate confidence

Study type

RCTs

Follow-up

Medium-Term (3–12 mo)

Some Concerns bias
Last updated July 8, 2026

Quick read

Study at a glance

The essential study design details in one scan.

Population

Young Adult (19–39), Middle Aged (40-64), Male, Female, Asia-Pacific (APAC), with T2 Diabetes

Intervention

Pharmacist-driven text messaging intervention

Study type

RCTs

Follow-up

Medium-Term (3–12 mo)

Primary outcome

HbA1c

Evidence

Moderate confidence

Plain-language summary

What this paper says

A plain-language read of the study's main message and where it applies.

Study focus

A pharmacist-driven text messaging intervention was studied to improve diabetes self-management in uninsured patients, resulting in a significant reduction in HbA1c levels.

Clinical relevance

Improving diabetes management is crucial, especially for uninsured patients who may lack access to regular healthcare. This intervention demonstrates that simple, technology-based strategies can lead to significant health improvements, potentially reducing complications associated with diabetes.

Keep in mind

Non-randomized design may introduce bias. Limited generalizability due to the specific population studied. Small sample size may affect the reliability of findings.

Published in

Journal Reference

Publication details and source links for this paper.

Annette C, Emily O, Alejandro C, Kevin OR, Kristine Z. Pharmacist-driven text messaging intervention improves diabetes self-management in uninsured patients. Journal of the American Pharmacists Association : JAPhA. 2025;65(4):102403-102403. doi:10.1016/j.japh.2025.102403

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Main Effects

Mean change in HbA1c was -0.77% (p < 0.02).

58.3% of participants had clinically significant reductions in HbA1c.

26.7% reduced their HbA1c to under 7%, indicating controlled diabetes.

13.3% had HbA1c decreases of less than 0.5%.

Evidence network

How this study fits

Understand where this research contributes within the broader evidence network.

Evidence Context

This study contributes evidence to SMS text messaging behavioral intervention for health promotion and HbA1c, Proportion achieving HbA1c <7.0%.

Primary intervention

SMS text messaging behavioral intervention for health promotion

Primary outcomes

  • HbA1c
  • Proportion achieving HbA1c <7.0%

Evidence relationships

Intervention and outcome relationships this study adds to the evidence network.

2
Evidence pairs
2
Relationships
3
Evidence topics
contributes_evidence

Editorial context

Why this study matters

See why this paper is useful beyond its individual results.

Evidence network role

This section describes how the study fits into the current evidence network. It does not determine whether an intervention works on its own.

Moderate contributionModerate confidenceNetwork score: 61

3

Related topics

2

Evidence pairs

271

Related studies

High relevance in at least one topic

Why it is useful

  • Contributes to 2 evidence relationships
  • Includes primary outcome data
  • Linked to 2 direct semantic evidence topics

Topic contributions

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

Core evidence

Study findings

The primary outcomes reported in this study.

StrongDecrease

HbA1c

SMS text messaging behavioral intervention for health promotion → HbA1c

SMS text messaging behavioral intervention for health promotion → HbA1c

Evidence profile

StrongDecreaseGlycemic Control
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StrongIncrease

Proportion achieving HbA1c <7.0%

SMS text messaging behavioral intervention for health promotion → Proportion achieving HbA1c <7.0%

SMS text messaging behavioral intervention for health promotion → Proportion achieving HbA1c <7.0%

Evidence profile

StrongIncreaseGlycemic Control
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evidence suggest

Evidence Suggest

  • Mean HbA1c reduction of -0.77% was statistically significant.
  • 58.3% achieved clinically significant HbA1c reductions.
  • 26.7% reached HbA1c levels under 7%.
who this applies

Who this applies to

  • Uninsured patients with diabetes.
  • Adults managing diabetes without regular healthcare access.
keep in mind

Keep in Mind

  • Results may not apply to insured populations.
  • Further research is needed to confirm findings in larger, diverse groups.
  • The intervention's effectiveness may vary based on individual patient engagement.
between the lines

Between the Lines

  • Non-randomized design may introduce bias.
  • Limited generalizability due to the specific population studied.
  • Small sample size may affect the reliability of findings.

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Connected Evidence

Explore related studies, evidence collections, and research questions.

Relationships organized using the Dediabetes Evidence Intelligence™ framework.

This study contributes to evidence on Diabetes Self-Management Education and Support (DSMES) Programs and HbA1c, Diabetes Self-Management Education and Support (DSMES) Programs and HbA1c.

Related evidence relationships

Explore in Evidence Archive

This study contributes to the evidence on the following intervention-outcome relationships.

Questions answered by this study

Generated from the study's connected evidence using Evidence Intelligence™.

Does Diabetes Self-Management Education and Support (DSMES) Programs improve HbA1c?

Emerging Evidence

Diabetes Self-Management Education and Support (DSMES) Programs may improve HbA1c.

ConsensusScore™: Results are generally consistent across studies.

Ranked evidence signals

  1. 1

    HbA1c

    EvidenceScore™ Emerging | EvidenceScore™ 54.5 | weak positive | ConsensusScore™ Generally Consistent | 1 study

  2. 2

    Proportion achieving HbA1c <7.0%

    EvidenceScore™ Emerging | EvidenceScore™ 51.7 | strong positive | ConsensusScore™ Unclear | 1 study

Why this answer: This answer is based on 24 supporting studies with generally consistent results and a positive effect signal.

Limitations

  • Population details are unavailable.
24 supporting studiesUpdated: Jul 2026
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