Research Summary
Analyzed using Evidence Intelligence™

mHealth support reduces diabetes-related health care visits

Key finding

FANS group experienced a reduction of 1.04 visits during the intervention.

This study evaluated the impact of mHealth-augmented social support on healthcare use among diabetes patients, finding reductions in acute care visits for the intervention group.

Evidence strength

Moderate confidence

Study type

RCTs

Follow-up

Medium-Term (3–12 mo)

High bias
Last updated July 8, 2026

Quick read

Study at a glance

The essential study design details in one scan.

Population

Young Adult (19–39), Middle Aged (40-64), Male, Female, Asia-Pacific (APAC), with T2 Diabetes

Intervention

FANS mHealth-augmented social support, Active control (mailed pamphlet)

Study type

RCTs

Follow-up

Medium-Term (3–12 mo)

Primary outcome

Acute unscheduled care visits during intervention phase

Comparator

Standard social support

Plain-language summary

What this paper says

A plain-language read of the study's main message and where it applies.

Study focus

This study evaluated the impact of mHealth-augmented social support on healthcare use among diabetes patients, finding reductions in acute care visits for the intervention group.

Clinical relevance

These findings suggest that integrating mobile health technologies with social support can effectively reduce the need for emergency care in diabetes patients, potentially improving patient outcomes and reducing healthcare costs. This approach may enhance patient engagement and self-management, which are crucial for chronic disease management.

Keep in mind

Effectiveness of interventions remains unclear due to limited data. Statistical significance for hospitalizations was only observed in the pamphlet group. The study may not be generalizable to all diabetes populations.

Published in

Journal Reference

Publication details and source links for this paper.

Danielle H, Liza R, Elizabeth B, Naomi C, Taiane C. Impact of mHealth-Augmented Social Support on Health Care Use Among Patients with Diabetes: A Secondary Analysis of the TExT-MED+FANS Trial. Interactive Journal of Medical Research. 2026;15:e65113. doi:10.2196/65113

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Main Effects

FANS group reduced acute unscheduled care visits by 1.04 during the intervention (p=0.001).

FANS group reduced acute unscheduled care visits by 1.10 postintervention (p=0.001).

Clinic visits increased by 1.78 in the FANS group during the intervention.

Mailed pamphlet group reduced acute unscheduled care visits by 1.47 during the intervention (p=0.001).

Evidence network

How this study fits

Understand where this research contributes within the broader evidence network.

Evidence Context

This study contributes evidence to Control (Usual Activity), SMS text messaging behavioral intervention for health promotion and Hospitalizations, Increase in clinic visits during intervention phase, Reduction in acute unscheduled care visits during intervention phase, and 1 more.

Primary intervention

Control (Usual Activity)

Primary outcomes

  • Hospitalizations
  • Increase in clinic visits during intervention phase
  • Reduction in acute unscheduled care visits during intervention phase

Evidence relationships

Intervention and outcome relationships this study adds to the evidence network.

8
Evidence pairs
8
Relationships
2
Evidence topics
contributes_evidence

Editorial context

Why this study matters

See why this paper is useful beyond its individual results.

Evidence network role

This section describes how the study fits into the current evidence network. It does not determine whether an intervention works on its own.

Moderate contributionModerate confidenceNetwork score: 64

2

Related topics

8

Evidence pairs

110

Related studies

High relevance in at least one topic

Why it is useful

  • Contributes to 8 evidence relationships
  • Includes primary outcome data
  • Linked to 1 direct semantic evidence topic

Topic contributions

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

Core evidence

Study findings

The primary outcomes reported in this study.

NoneNo Change

Hospitalizations

Control (Usual Activity) → Hospitalizations

Control (Usual Activity) → Hospitalizations

Evidence profile

NoneNo ChangeClinical Outcomes
Unlock full evidence details
StrongIncrease

Increase in clinic visits during intervention phase

Control (Usual Activity) → Increase in clinic visits during intervention phase

Control (Usual Activity) → Increase in clinic visits during intervention phase

Evidence profile

StrongIncreaseClinical Outcomes
Unlock full evidence details
StrongDecrease

Reduction in acute unscheduled care visits during intervention phase

Control (Usual Activity) → Reduction in acute unscheduled care visits during intervention phase

Control (Usual Activity) → Reduction in acute unscheduled care visits during intervention phase

Evidence profile

StrongDecreaseClinical Outcomes
Unlock full evidence details
StrongDecrease

Reduction in acute unscheduled care visits post-intervention phase

Control (Usual Activity) → Reduction in acute unscheduled care visits post-intervention phase

Control (Usual Activity) → Reduction in acute unscheduled care visits post-intervention phase

Evidence profile

StrongDecreaseClinical Outcomes
Unlock full evidence details
NoneNo Change

Hospitalizations

SMS text messaging behavioral intervention for health promotion → Hospitalizations

SMS text messaging behavioral intervention for health promotion → Hospitalizations

Evidence profile

NoneNo ChangeClinical Outcomes
Unlock full evidence details
StrongIncrease

Increase in clinic visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Increase in clinic visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Increase in clinic visits during intervention phase

Evidence profile

StrongIncreaseClinical Outcomes
Unlock full evidence details
StrongDecrease

Reduction in acute unscheduled care visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits during intervention phase

Evidence profile

StrongDecreaseClinical Outcomes
Unlock full evidence details
StrongDecrease

Reduction in acute unscheduled care visits post-intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits post-intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits post-intervention phase

Evidence profile

StrongDecreaseClinical Outcomes
Unlock full evidence details

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evidence suggest

Evidence Suggest

  • FANS group had 1.04 fewer acute visits during the intervention.
  • Mailed pamphlet group had 1.47 fewer acute visits during the intervention.
  • Clinic visits increased by 1.78 for the FANS group.
who this applies

Who this applies to

  • Adults diagnosed with diabetes.
  • Patients seeking to improve their healthcare engagement.
keep in mind

Keep in Mind

  • Results may not apply to younger populations or those with type 1 diabetes.
  • The study's findings are based on self-reported data, which may introduce bias.
  • Further research is needed to confirm long-term effects of mHealth interventions.
between the lines

Between the Lines

  • Effectiveness of interventions remains unclear due to limited data.
  • Statistical significance for hospitalizations was only observed in the pamphlet group.
  • The study may not be generalizable to all diabetes populations.

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Connected Evidence

Explore related studies, evidence collections, and research questions.

Relationships organized using the Dediabetes Evidence Intelligence™ framework.

Questions answered by this study

Generated from the study's connected evidence using Evidence Intelligence™.

Does Control (Usual Activity) improve increase in clinic visits during intervention phase?

Emerging Evidence

Control (Usual Activity) appears to improve Increase in clinic visits during intervention phase.

ConsensusScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Increase in clinic visits during intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 47.9 | strong positive | ConsensusScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Jul 2026

Does Control (Usual Activity) improve reduction in acute unscheduled care visits during intervention phase?

Emerging Evidence

Control (Usual Activity) appears to improve Reduction in acute unscheduled care visits during intervention phase.

ConsensusScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Reduction in acute unscheduled care visits during intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 47.9 | strong positive | ConsensusScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Jul 2026

Does Control (Usual Activity) improve reduction in acute unscheduled care visits post-intervention phase?

Emerging Evidence

Control (Usual Activity) appears to improve Reduction in acute unscheduled care visits post-intervention phase.

ConsensusScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Reduction in acute unscheduled care visits post-intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 47.9 | strong positive | ConsensusScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Jul 2026

Does SMS text messaging behavioral intervention for health promotion improve increase in clinic visits during intervention phase?

Emerging Evidence

SMS text messaging behavioral intervention for health promotion appears to improve Increase in clinic visits during intervention phase.

ConsensusScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Increase in clinic visits during intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 47.9 | strong positive | ConsensusScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Jul 2026
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