Research Summary
Analyzed using Evidence Intelligence™

mHealth support reduces diabetes-related health care visits

Last updated July 8, 2026

Key finding

FANS group experienced a reduction of 1.04 visits during the intervention.

This study evaluated the impact of mHealth-augmented social support on healthcare use among diabetes patients, finding reductions in acute care visits for the intervention group.

Quick read

Study at a glance

The essential study design details in one scan.

EvidenceScore™

Moderate

Study type

RCTs

Follow-up

Medium-Term (3–12 mo)

Risk of bias

High Risk

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Plain-language summary

What this paper says

A plain-language read of the study’s main message and where it applies.

Study focus

This study evaluated the impact of mHealth-augmented social support on healthcare use among diabetes patients, finding reductions in acute care visits for the intervention group.

Clinical relevance

These findings suggest that integrating mobile health technologies with social support can effectively reduce the need for emergency care in diabetes patients, potentially improving patient outcomes and reducing healthcare costs. This approach may enhance patient engagement and self-management, which are crucial for chronic disease management.

Keep in mind

Effectiveness of interventions remains unclear due to limited data. Statistical significance for hospitalizations was only observed in the pamphlet group. The study may not be generalizable to all diabetes populations.

Published in

Journal Reference

Publication details and source links for this paper.

Danielle H, Liza R, Elizabeth B, Naomi C, Taiane C. Impact of mHealth-Augmented Social Support on Health Care Use Among Patients with Diabetes: A Secondary Analysis of the TExT-MED+FANS Trial. Interactive Journal of Medical Research. 2026;15:e65113. doi:10.2196/65113

Main Effects

FANS group reduced acute unscheduled care visits by 1.04 during the intervention (p=0.001).

FANS group reduced acute unscheduled care visits by 1.10 postintervention (p=0.001).

Clinic visits increased by 1.78 in the FANS group during the intervention.

Mailed pamphlet group reduced acute unscheduled care visits by 1.47 during the intervention (p=0.001).

Evidence network

How this study fits

Understand where this research contributes within the broader evidence network.

Evidence Context

This study contributes evidence to SMS text messaging behavioral intervention for health promotion and Hospitalizations, Increase in clinic visits during intervention phase, Reduction in acute unscheduled care visits during intervention phase, and 1 more.

Primary intervention

SMS text messaging behavioral intervention for health promotion

Primary outcomes

  • Hospitalizations
  • Increase in clinic visits during intervention phase
  • Reduction in acute unscheduled care visits during intervention phase

Evidence relationships

Intervention and outcome relationships this study adds to the evidence network.

4
Evidence pairs
4
Relationships
2
Evidence topics
contributes_evidence

Editorial context

Why this study matters

See why this paper is useful beyond its individual results.

Evidence network role

This section describes how the study fits into the current evidence network. It does not determine whether an intervention works on its own.

Moderate contributionModerate confidenceNetwork score: 64

2

Related topics

4

Evidence pairs

264

Related studies

High relevance in at least one topic

Why it is useful

  • Contributes to 4 evidence relationships
  • Includes primary outcome data
  • Linked to 1 direct semantic evidence topic

Topic contributions

Evidence topic

Contributes evidence

Evidence topic

Contributes evidence

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Primary evidence

Evidence topic

Diabetes Self-Management Education and Support

matched_intervention

Related evidence

Evidence topic

Diabetes Technology

Save evidence

Core evidence

Study findings

The primary outcomes reported in this study.

Hospitalizations

SMS text messaging behavioral intervention for health promotion → Hospitalizations

SMS text messaging behavioral intervention for health promotion → Hospitalizations

Evidence Intelligence™
EvidenceScore™
Emerging
Score 59 · Based on 1 study
ImpactScore™
50
Neutral
ConsistencyScore™
unclear
Not enough independent studies
Supporting studies: Based on 1 study
Add to Evidence Tracker

Increase in clinic visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Increase in clinic visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Increase in clinic visits during intervention phase

Evidence Intelligence™
EvidenceScore™
Emerging
Score 59 · Based on 1 study
ImpactScore™
100
Very Positive
ConsistencyScore™
unclear
Not enough independent studies
Supporting studies: Based on 1 study
Add to Evidence Tracker

Reduction in acute unscheduled care visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits during intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits during intervention phase

Evidence Intelligence™
EvidenceScore™
Emerging
Score 59 · Based on 1 study
ImpactScore™
100
Very Positive
ConsistencyScore™
unclear
Not enough independent studies
Supporting studies: Based on 1 study
Add to Evidence Tracker

Reduction in acute unscheduled care visits post-intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits post-intervention phase

SMS text messaging behavioral intervention for health promotion → Reduction in acute unscheduled care visits post-intervention phase

Evidence Intelligence™
EvidenceScore™
Emerging
Score 59 · Based on 1 study
ImpactScore™
100
Very Positive
ConsistencyScore™
unclear
Not enough independent studies
Supporting studies: Based on 1 study
Add to Evidence Tracker

Evidence Library

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evidence suggest

Evidence Suggest

  • FANS group had 1.04 fewer acute visits during the intervention.
  • Mailed pamphlet group had 1.47 fewer acute visits during the intervention.
  • Clinic visits increased by 1.78 for the FANS group.
who this applies

Who this applies to

  • Adults diagnosed with diabetes.
  • Patients seeking to improve their healthcare engagement.
keep in mind

Keep in Mind

  • Results may not apply to younger populations or those with type 1 diabetes.
  • The study's findings are based on self-reported data, which may introduce bias.
  • Further research is needed to confirm long-term effects of mHealth interventions.
between the lines

Between the Lines

  • Effectiveness of interventions remains unclear due to limited data.
  • Statistical significance for hospitalizations was only observed in the pamphlet group.
  • The study may not be generalizable to all diabetes populations.

Evidence Library

Build your evidence library

Save research, organize studies, and quickly find important evidence again.

Connected Evidence

Explore related studies, evidence collections, and research questions.

Relationships organized using the Dediabetes Evidence Intelligence™ framework.

This study contributes to evidence on Diabetes Self-Management Education and Support (DSMES) Programs and Reduction in acute unscheduled care visits during intervention phase, Diabetes Self-Management Education and Support (DSMES) Programs and Reduction in acute unscheduled care visits post-intervention phase.

Related evidence relationships

Explore in Evidence Explorer

This study contributes to the evidence on the following intervention-outcome relationships.

Included in these evidence collections

Curated evidence collections and hubs this study is part of.

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Questions answered by this study

Generated from the study's connected evidence using Evidence Intelligence™.

Does SMS text messaging behavioral intervention for health promotion improve increase in clinic visits during intervention phase?

Emerging Evidence

SMS text messaging behavioral intervention for health promotion appears to improve Increase in clinic visits during intervention phase.

ConsistencyScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Increase in clinic visits during intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 59.0 | strong positive | ConsistencyScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Aug 2026

Does SMS text messaging behavioral intervention for health promotion improve reduction in acute unscheduled care visits during intervention phase?

Emerging Evidence

SMS text messaging behavioral intervention for health promotion appears to improve Reduction in acute unscheduled care visits during intervention phase.

ConsistencyScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Reduction in acute unscheduled care visits during intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 59.0 | strong positive | ConsistencyScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Aug 2026

Does SMS text messaging behavioral intervention for health promotion improve reduction in acute unscheduled care visits post-intervention phase?

Emerging Evidence

SMS text messaging behavioral intervention for health promotion appears to improve Reduction in acute unscheduled care visits post-intervention phase.

ConsistencyScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Reduction in acute unscheduled care visits post-intervention phase

    EvidenceScore™ Emerging | EvidenceScore™ 59.0 | strong positive | ConsistencyScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Aug 2026

Does SMS text messaging behavioral intervention for health promotion improve hospitalizations?

Emerging Evidence

Current evidence does not show a clear benefit of SMS text messaging behavioral intervention for health promotion for Hospitalizations.

ConsistencyScore™: Consistency cannot yet be determined from the available evidence.

Ranked evidence signals

  1. 1

    Hospitalizations

    EvidenceScore™ Emerging | EvidenceScore™ 59.0 | neutral | ConsistencyScore™ Unclear | 1 study

Why this answer: This answer is based on a single supporting study.

Limitations

  • Only one supporting study is available.
  • Consistency cannot yet be determined.
  • Population details are unavailable.
1 supporting studyUpdated: Aug 2026
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